Returns & Exchanges

At Rancho Semental, we want you to be completely satisfied with your purchase. If your items do not meet your expectations, we offer a 30-day window for returns and exchanges on all unworn merchandise.

Return Process

• 1.
  Initiate Your Request

  Log in to our online portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original condition.

• 3.
  Affix the Label

  Print the prepaid shipping label provided via email and attach it to the outside of your package, covering any previous shipping marks.

• 4.
  Drop Off and Track

  Deliver your package to the nearest authorized carrier location and keep your tracking receipt until your refund or exchange is processed.